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Author Topic: Greeting from Colorful Colorado  (Read 270 times)

Juan R

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Greeting from Colorful Colorado
« on: September 16, 2017, 02:08:51 PM »
I have been looking for a CNC machine for quite some time. If the machine was displayed on the internet, the chances are that I look at it. I am not an impulse buyer, and not knowing anything about a CNC I decided to take my time, so after meticulously consideration I decided to purchase a DWC unit. Out of all the units I looked, studied and considered, the DWC was the better built for the money.

Plus, I noticed that it offered something very valuable that other manufacturers unfortunately lacked - CUSTOMER SERVICE.  I called and e-mailed Burl with questions and he was responsive and willing to help. I called Laney a number of times with questions (even on the eve of hurricane Irma while he was going through preparations) he was always willing and patiently  answer my questions. I appreciate all the information on this forum.

My unit is arriving next week and I am like a kid waiting on a new toy. :)

fwharris

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Re: Greeting from Colorful Colorado
« Reply #1 on: October 19, 2017, 04:56:04 PM »
Juan,

Colorado user as well. Glad you decided on the DWC and you are correct, customer service is the best.